About Us

Our business has been founded and managed based on uncompromising values of honesty, reliability, punctuality, and quality workmanship.

Our plumbing unit delivers quality plumbing solutions with exceptional workmanship by knowledgeable and efficient teams. We take our plumbing responsibility very seriously as water and sanitation are fundamental to quality of life in every building. We therefore always assign a suitable team based on a blend of their experience, skill set, track record, passion for plumbing and ability to truly engage with clients.

Our skilled staff employ the best technology and equipment to guarantee products and services of great value, as well as to create an efficient business environment that supports our clients fundamental needs in the fastest possible turb around time.

Our Mission:

Our mission is to grow and develop the company organically through providing excellent, efficient service whilst building a profitable and lasting relationship with clients and staff alike though honesty and integrity. We are dedicated to the idea that every contact carries the potential of being a long-term valuable client, and we treat all our clients with the same courtesy and respect.

Our Vision:

We are a family-owned company, committed to becoming the contractor of choice, pursuing excellence through dedicated, experienced employees, with passion to deliver quality, timely and profitable projects.

Our Business Process and Communication:

  • We receive accurate and detailed project requirements from clients.
  • Information regarding the project is relayed in-depth to a responsible team and a project leader is assigned.
  • A project workplan is developed following brief from client including design, workmanship, and material specifications.
  • Following workplan approval, a delivery plan is developed, with timelines of project activities, infrastructure, resources, and personnel.
  • The operations manager liaises with the team and the client throughout the project.
  • Every feedback is taken into consideration and implemented.
  • Once the project is completed a project final report is prepared by the Operations Manager in consultation with the team.
  • We take pride in the quality of service we provide and communicate with the client throughout the project.
  • We follow up on service levels after a job is completed.
  • We take feedback very seriously.